Leadership and Change Management in Medical Service Industry:

Things I need to highlight. 1. Can u pls choose the referencing books at least from year 2008 onwards. 2. Those highlights u need to leave it there. 3. Ur answer just need to type in the ………… do not take away or change the colors, for my lecturer conveniecnce to check 4. Can u separate with ur own explaination, then come to citation, first line has to be citation first, then only the line from the author. 5. can u highlight the lines that are citation in Pink color? 6. There are some charts needed to add in pls. 7. I will send u the format in a file later on. 8. There may need some changes on my answer given, pls take note that my answer s some are just for given example, may need changes later on or revision, afterall my answer for some highlights are needed u to be revised. 9. Very important pls just type ur answer in the format I hav given to u. do not delete or change the colour. I will change it by myself. Leave all the highlights colour be that. Ur answer are needed to come with the format, I need to chech ur answer with my format, so dunt delete the format, just fill ur answer in it.