Have you ever been in an elevator with someone who asks you a question and you try to respond before the person reaches his/her floor and gets off the elevator? You only have a very short time to communicate the information. Your task for this discussion is to present you elevator response to one of the following: Joe, who has worked at the hospital on the business side for years says I don”t understand why this accreditation business is so important, we have been in the healthcare business for years, we know what we are doingâ€. Ann, a worker in the cafeteria says the money that the facility is paying to remain accredited would be better spent on raises for the lower paid workersâ€. Dr. Jones, an old school doctor who has been in medicine for years says We have accreditors here all the time, I don”t think we need to do anything special to get ready for a site visit, we have always gotten our accreditationâ€. What would you say to one of these people? Remember you only have a short time to make your point – figure about one minute before they are off the elevator.
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